IMPACT MEASUREMENT & MANAGEMENT TOOLKIT

Get ready to create measurable and sustainable impact


Brand new: our Impact Measurement & Management (IMM) Toolkit!

Capturing the Social and Environmental Value of Impact Enterprises in Bangladesh

Impact is the key factor that distinguishes impact enterprises from any other form of business. So what does “impact” really mean? How can it be captured, given that it is not included in market prices today?  THE IMPACT MEASUREMENT AND MANAGEMENT TOOLKIT helps impact entrepreneurs and their advisors, trainers and supporters to understand that impact management is something that everyone can do with the right mindset and a little guidance. It is a question of truly listening to and understanding stakeholders’ needs and taking the right actions to address them. Our toolkit outlines step-by-step how to plan, implement, and measure activities and their effects, so that impact is maximized for the benefit of all stakeholders in the ecosystem. Impact measurement and management (IMM) made easy!

Additional Recommended Resources on IMM

Norms by The Impact Management Project

Thousands of practitioners have come together to agree on a shared understanding of impact. Read the consensus or “norms” that provide a common logic to help enterprises and investors understand their impacts on people and the planet, so that they can reduce the negative and increase the positive. 

https://impactmanagementproject.com/impact-management/impact-management-norms/ 


Lean Data by Acumen

Collecting data doesn’t have to be a daunting task. This course by +Acumen shows how Lean Data approaches can measure social impact in an affordable way and, most importantly, give impact enterprises invaluable insights in the mindsets and behavioral patterns of their customers.

https://www.acumenacademy.org/blog/inside-acumen-lean-data-approaches-measure-social-impact/ 


Client-Centric Approach by Root Capital

Root Capital understands that the very methods of evaluation that are key to collecting impact data also threaten to re-entrench the power dynamic that we seek to mitigate in the first place. Therefore, practitioners increasingly perceive impact evaluations to be one among many touchpoints in the customer, employee, or supplier relationship, and as an opportunity for the research to create value for researcher and research participant alike.

https://rootcapital.org/wp-content/uploads/2018/02/2015-june_client_centric_approach_final.pdf 


More Customer-Centric Insights from Acumen

Enough with confusing and costly IMM: unsophisticated measurement practice is one of the five biggest constraints to growing the impact investing market. In this article on SSIR, Acumen makes a point that assessing impact doesn’t need to be so challenging, because, at its core, learning about impact is grounded in a pretty simple activity: listening to open and unbiased feedback from customers.

https://ssir.org/articles/entry/at_the_heart_of_impact_measurement_listening_to_customers/ 


A Review of the Theory of Change

The UK Department for International Development (DFID) made a detailed, critical review of the not-so-new Theory of Change (ToC). Some of the findings: The ToC requires both logical thinking and deeper critical reflection, makes  assumptions explicit and strategic thinking realistic and transparent. More important insights at the link:

https://assets.publishing.service.gov.uk/media/57a08a5ded915d3cfd00071a/DFID_ToC_Review_VogelV7.pdf


Simple Tools from PPI

The Poverty Probability Index website provides some easy-to-use, Excel-based tools. One example is a tool to compute poverty likelihoods and rates from your survey data, including sample size guidance, benchmarking data, and basic charts. More free tools at the link:

https://www.povertyindex.org/free-tools